Sector solution

Shopping Malls & Retail

Manage shopping mall and retail operations on one platform, from visitor engagement to campaigns and prize draws.

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About this solution

CHC ONE brings together visitor-focused digital processes for shopping malls and retail businesses on a unified platform. Capabilities such as forms, campaigns and prize draws can be configured as individual modules, allowing the platform to expand as new business needs emerge.

Benefits

  • Manage campaign processes centrally
  • Digitize prize draw participation processes
  • Organize visitor and participant data in one place
  • Create digital forms tailored to your needs
  • Bring operational processes together on one platform
  • Add new modules as your needs evolve

Shopping Malls & Retail

Solution Screens

Records shown on these screens are sample (demo) data.

Solution Screens

  • CHC ONE Customer Management screen
    Customer Management Manage customer records, contact information and related processes from a single screen.

Modules

  • Form Management

    Create digital forms tailored to your needs and manage collected data through a centralized and structured platform.

    Available

  • Campaign Management

    Create and manage campaigns through a centralized structure and keep campaign processes organized and easy to track.

    Available

  • Sweepstakes Management

    Manage sweepstakes processes from participation records through completion in a centralized and structured platform.

    Available

  • Customer Management

    Manage customer information, interactions, and related processes through a centralized and structured platform.

    Available

  • Reporting

    Evaluate data generated by business processes through meaningful and traceable reports in a centralized structure.

    Available

  • Integrations

    Connect CHC ONE with your existing systems and external services to enable secure and structured data flows across business processes.

    Available

  • Customer Portal

    Give customers secure access to their related information, requests, documents, and processes through a dedicated portal.

    Available

Together, let’s build the right CHC ONE for your business.

We listen to your needs and plan the most suitable module structure with you.

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Platform & security

  • Modular Architecture

    Use only the modules you need and expand your platform as your requirements evolve.

  • Secure Infrastructure

    Manage your business processes on a centralized platform with authorization and controlled access.

  • Multi-Company

    Manage different businesses and organizations on a shared platform infrastructure with a multi-tenant architecture.

  • Expert Support

    Get support from the CHC team when needed, from setup through day-to-day use.