Module

Consent & Privacy Management

Available Short name: Consent & Privacy

Manage customer consents, communication preferences, and related records through a centralized and traceable structure.

About this module

CHC ONE Consent & Privacy Management supports the centralized management of consents, approvals, and communication preferences associated with customers and related individuals. Consent records can be linked to relevant customers and processes, changes can be tracked consistently, and workflows can be configured for different use cases. Combined with CHC ONE modules such as Customer Management, Form Management, and Campaign Management, it provides a more structured and traceable approach to managing privacy and communication consent processes.

Benefits

  • Manage customer consent and approval records centrally
  • Track communication preferences consistently
  • Associate consent records with relevant customers
  • Bring consent processes into a shared and traceable structure
  • Capture consent records together with form processes
  • Consider communication preferences in campaign processes
  • Configure workflows for different consent scenarios
  • Keep consent record management structured and organized

Consent & Privacy Management

Module Screens

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